Difference Between WhoId and WhatId in Salesforce

In the realm of Salesforce, understanding the intricacies of its data model is crucial for effective customization and utilization of the platform’s functionalities. Among the nuances lies the concept of polymorphic fields, particularly evident in the Event and Task objects through the whoid and whatid fields. These fields play a pivotal role in associating records with various objects, enabling flexibility and efficiency in managing sales and customer interactions. In this blog post, I will delve into the disparities between whoid and whatid, shed light on their polymorphic nature, and provide examples of SOQL queries to leverage their capabilities.

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