Category: solution management

Importing Solution in salesforce is very simple but powerful feature. If you have comma separated value (CSV) files, then you can import that file into Salesforce.  You need to make sure that the file you are going to...

Automation in Solution is another important topic. It is actually used to let the Solution Manager know that a new Solution is created in the organisation. We can have a look how we can automate this process with workflow. Again...

Solution Category is used to keep the solution organised and it will help Users/Sales Rep to find the solutions quickly.Define Solution Category -You can define Solution Category by -Click on Setup | Customize | Solutions |...

Solution Process is a very important concept introduces by Salesforce. Solution Process is used to control the steps the user should follow for solution review. I believe to understand Solution Process in a better way, we should...