by Sudipta Deb | Oct 4, 2017 | Live Chat, Omni-Channel, Salesforce, service cloud, Snap-ins | 0
When it comes to CRM Customer Engagement, as per Gartner’s Magic Quadrant for the CRM Customer Engagement Center, Salesforce is the in the “Leaders” section. Gartner estimates that 20% of Salesforce’s new...
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